1. Introduction
Welcome to GetDirect! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website https://getdirect.in/ (the "Site") and services.
2. Information We Collect
When you use our Site, we may collect the following types of information:
- Personal Information: Name, email address, contact details (if you create an account or subscribe to our newsletter).
- Usage Data: Browsing activity, preferences, and interactions with our platform.
- Device Information: IP address, browser type, operating system.
- Order Details: If you share your Zomato or Swiggy cart for price comparison, we may temporarily store order details.
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and improve our price comparison services.
- To personalize user experience and offer relevant deals.
- To send promotional emails, newsletters, or notifications (if subscribed).
- To monitor and analyze website traffic and performance.
- To ensure security and prevent fraudulent activities.
4. Data Sharing & Third-Party Services
We do not sell or rent your personal data. However, we may share information in the following cases:
- With trusted third-party service providers for analytics, advertising, and website optimization.
- When required by law, legal processes, or to protect our rights.
- In case of a business transfer, merger, or acquisition.
5. Cookies & Tracking Technologies
Our Site may use cookies and similar tracking technologies to enhance user experience. You can choose to disable cookies through your browser settings, but this may affect functionality.
6. Data Security
We implement security measures to protect your data, but no method of transmission over the internet is 100% secure. Users are advised to take precautions when sharing sensitive information online.
7. Your Rights & Choices
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing emails by unsubscribing.
- Disable cookies through browser settings.
To exercise these rights, contact us at
[email protected].
8. External Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing any information.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated date.
10. Contact Information
If you have any questions regarding this Privacy Policy, you can contact us at:
Email:
[email protected]
Address: Plot No. 1, Shakti Khand 2, Indirapuram, Ghaziabad, Uttar Pradesh 201014, India
1. Introduction
This Privacy Policy explains how GetDirect collects, uses, and protects the information of restaurants and food businesses ("Sellers") registered on our platform.
2. Information We Collect
Business Information:
- Restaurant/business name and address
- Owner/manager name and contact details
- FSSAI license number and GST details
- Bank account details (for commission settlements)
- Menu items, pricing, and images
Usage Data:
- Seller Panel login activity and session data
- Menu update history
- Order volume and performance metrics
- Device and browser information
3. How We Use Seller Information
- To display your restaurant and menu on the GetDirect platform
- To process commission payments and generate invoices
- To verify your business credentials and FSSAI compliance
- To provide you with performance analytics and insights
- To communicate updates about the platform, policies, or your account
- To resolve disputes and provide customer support
4. Sharing Seller Information
We do not sell your business data. Information may be shared with:
- App users: Your restaurant name, menu, pricing, and ratings are visible to users for comparison
- Payment processors: Bank details are shared with our payment partner for commission settlements
- Legal authorities: When required by law, tax regulations, or court orders
5. Data Security
We use encryption and access controls to protect your business and financial data. Only authorised personnel have access to sensitive information like bank details and FSSAI numbers.
6. Data Retention
We retain your data for the duration of your partnership with GetDirect and for a period of 3 years thereafter for legal and tax compliance purposes. You may request earlier deletion where legally permissible.
7. Your Rights
- Access and download your business data
- Correct inaccurate information
- Request deletion of your account and data (subject to legal retention requirements)
- Object to certain data processing activities
Contact
[email protected] to exercise these rights.
8. Changes
We will notify sellers of significant privacy policy changes via email and the Seller Panel dashboard.
9. Contact
For any questions regarding this Privacy Policy:
Email:
[email protected]
Phone: +91 9818-840-876
Address: Plot No. 1, Shakti Khand 2, Indirapuram, Ghaziabad, Uttar Pradesh 201014, India