Last updated: Jan 1st 2026

1. Introduction

Welcome to Get Direct ("we," "us," or "our"). Get Direct is a mobile application developed by Alltechlabs Private Limited that allows users to compare prices across multiple food delivery platforms, including Zomato, Swiggy, and ONDC. Users can also place orders directly from ONDC based on their pricing preferences, as Get Direct integrates ONDC functionalities within the app.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application. Please read this policy carefully to understand our practices regarding your information and how we will treat it. By accessing or using Get Direct, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not use the application.

This policy DOES NOT apply to information that you provide to, or that is collected by, any third-party, such as restaurants at which you make reservations and/or pay through Services and social networks that you use in connection with its Services. We encourage you to consult directly with such third-parties about their privacy practices.

2. Information We Collect

We collect information about you in a variety of ways. The information we may collect via the application includes:

A. Personal Information

• Account Information: When you register or log in, we collect personal identifiers such as your name, email address, phone number, and password.
• Authentication Data: Encrypted authentication tokens and credentials necessary to connect with third-party platforms like Zomato, Swiggy, and ONDC.
• Order Information: Details of your orders placed through ONDC, including order history, selected items, pricing preferences, and delivery addresses.

B. Device and Usage Information

• Device Information: We collect information about your mobile device, including the device model, operating system, unique device identifiers, and mobile network information.
• Usage Data: Information about your interactions with the app, such as features used, pages viewed, access times, and referring website addresses.
• Location Data: With your permission, we may collect geolocation data to provide location-based services like showing nearby restaurants.

C. Cookies and Similar Technologies

We may use cookies, web beacons, and other tracking technologies to collect information about your activity within the app to enhance user experience.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide and Maintain Our Services: Facilitate price comparisons, process orders through ONDC, and provide customer support.
• Account Management: Authenticate your account, maintain your preferences, and manage your user experience.
• Improve Services: Analyze usage to enhance the functionality and user-friendliness of the app.
• Communications: Send you updates, notifications, and other information relating to the app.
• Marketing and Promotions: Offer promotions, discounts, and information about features, unless you have opted out of such communications.
• Compliance and Legal Obligations: Enforce our Terms of Service and comply with legal requirements.

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

A. With Third-Party Platforms

• Integration Partners: We share necessary personal information (e.g., phone number, delivery address) with Zomato, Swiggy, and ONDC to retrieve pricing data and facilitate order placements.
• Authentication: Use encrypted tokens to authenticate and interact with third-party services on your behalf.

B. Service Providers

• Technical Support: Share data with vendors and service providers who assist with app development, data storage, analytics, and customer support.
• Payment Processing: If applicable, share information with payment processors to facilitate transactions securely. To use certain of our Services, such as to make reservations at certain restaurants and to make payments to certain restaurants, we may require credit or debit card account information. By submitting your credit or debit card account information through our Services, you expressly consent to the sharing of your information with restaurants, third-party payment processors, and other third-party service providers (including but not limited to vendors who provide fraud detection services to us and other third parties), and you further agree to the following terms:

When you use a credit or debit card to secure a reservation through our Sites, we provide your credit or debit card account information (including card number and expiration date) to our third-party payment service providers and the applicable restaurant.

When you initially provide your credit or debit card account information through our Services in order to use our restaurant payment services, we provide your credit or debit card account information to our third-party payment service providers. As explained in our Terms of Use, these third parties may store your credit or debit card account information so you can use our restaurant payment services through our Services in the future.

For information about the security of your credit or debit card account information, see the "Security" section below.

C. Legal Compliance

• Legal Obligations: Disclose information as required by law, such as to comply with a subpoena or similar legal process.
• Protection of Rights: When we believe in good faith that disclosure is necessary to protect our rights, investigate fraud, or respond to a government request.

D. Business Transfers

• Merger or Acquisition: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

5. Third-Party Platform Integration

A. Data Access and Use

• Authorized Access: We access only the data from third-party platforms that you authorize and that is necessary to provide our services.
• Data Transfer: May transfer your delivery addresses and preferences between platforms to ensure a seamless experience.
• Compliance with Third-Party Policies: Our interactions with Zomato, Swiggy, and ONDC are governed by their respective privacy policies and terms of service.

B. Pricing Information

• Accuracy of Prices: Due to dynamic pricing on third-party platforms, we cannot guarantee the accuracy of price information displayed.
• User Responsibility: Users are advised to verify final prices on the respective platforms before making a purchase. We do not guarantee the best price.

6. Security Measures

A. Data Protection

• Encryption: All personal data, including authentication tokens and personal identifiers, are encrypted during transmission and storage.
• Secure Storage: We use secure servers and comply with industry standards to protect your information.

B. Access Controls

• Restricted Access: Access to personal data is limited to authorized personnel who need it to perform their job functions.
• Regular Audits: We perform regular security audits and assessments to ensure data integrity.

C. User Responsibility

• Account Security: You are responsible for maintaining the confidentiality of your account login credentials.
• Security Practices: We encourage you to use strong passwords and to log out after using shared devices.

7. Data Retention and Deletion

A. Retention Period

• Service Duration: We retain your personal data only as long as necessary to provide you with services and fulfill the purposes described in this policy.
• Legal Obligations: May retain certain information to comply with legal obligations, resolve disputes, and enforce agreements.

B. Data Deletion

• User Requests: You may request deletion of your account and associated data by contacting us at [email protected]
• Processing Time: We will process your request in a timely manner, subject to legal and contractual requirements.

8. User Control and Choices

A. Access and Update Information

• Profile Management: You can access and update your personal information within the app's settings.
• Data Portability: Request a copy of your personal data in a structured, commonly used format.

B. Opt-Out Options

• Marketing Communications: Opt-out of receiving promotional emails or messages by following the unsubscribe instructions or adjusting your settings.
• Location Services: Disable location tracking by adjusting your device settings.

C. Do Not Track Signals

• Browser Settings: Our app does not respond to Do Not Track signals. However, you can control certain tracking mechanisms through your device settings.

9. Cookies and Similar Technologies

A. Use of Cookies

• Functionality: Cookies help us remember your preferences and improve user experience.
• Analytics: Used to collect usage data for analytical purposes.

B. User Choices

• Cookie Management: You can control cookies through your browser or device settings.
• Limitations: Disabling cookies may affect the functionality of certain app features.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, or country where data protection laws may differ. By using our services, you consent to such transfers.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new policy on this page with a new "Last updated" date.
• Notifications: Sending an in-app notification or email where appropriate.

We encourage you to review this Privacy Policy periodically for any changes.

13. Your Rights Under Applicable Laws

Depending on your location, you may have certain rights regarding your personal data, including:

• Right to Access: Obtain confirmation about whether we process your personal data and access to such data.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data under certain conditions.
• Right to Restrict Processing: Ask us to limit the processing of your personal data.
• Right to Data Portability: Receive your personal data in a structured format.

To exercise these rights, please contact us at

14. Changes to this privacy policy

We reserve the right to amend this Privacy Policy from time to time to reflect changes in the law, our data collection and use practices, the features of our services, or advances in technology. Please check this page periodically for changes. Use of information we collect is subject to the Privacy Policy in effect at the time such information is used. If we make any material changes to this Privacy Policy, we will post the changes here. Please review the changes carefully. Your continued use of the Services following the posting of changes to this Privacy Policy will constitute your consent and acceptance of those changes.

15. Data retention and account termination

You can close your account by visiting your profile settings page on our application. We will remove your public posts from view and/or dissociate them from your account profile, but we may retain information about you for the purposes authorized under this Privacy Policy unless prohibited by law. Thereafter, we will either delete your personal information or de-identify it so that it is anonymous and not attributed to your identity. For example, we may retain information to prevent, investigate, or identify possible wrongdoing in connection with the Service or to comply with legal obligations.

16. Analytics and tailored advertising

To help us better understand your use of the Services, we may use third-party web analytics on our Services, such as Google Analytics. These service providers use the sort of technology described in the "Automatically-Collected Information" Section above. The information collected by this technology will be disclosed to or collected directly by these service providers, who use the information to evaluate our users' use of the Services. We also use Google Analytics as described in the following section. To prevent Google Analytics from collecting or using your information, you may install the Google Analytics Opt-Out Browser add-on.

Tailored Advertising

Third parties whose products or services are accessible or advertised via the Services may also use cookies or similar technologies to collect information about your use of the Services. This is done in order to help them-

Inform, optimize, and serve ads based on past visits to our website and other sites and

Report how our ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to our website. We also allow other third parties (e.g., ad networks and ad servers such as Google Analytics, OpenX, Pubmatic, DoubleClick and others) to serve tailored ads to you on the Services, and to access their own cookies or similar technologies on your computer, mobile phone, or other device you use to access the Services. We neither have access to, nor does this Privacy Policy govern, the use of cookies or other tracking technologies that may be placed by such third parties. These parties may permit you to opt out of ad targeting. If you are interested in more information about tailored browser advertising and how you can generally control cookies from being put on your computer to deliver tailored advertising (i.e., not just for the Services), you may visit the Network Advertising Initiative's Consumer Opt-Out Link, and/or the Digital Advertising Alliance's Consumer Opt-Out Link to opt-out of receiving tailored advertising from companies that participate in those programs. To opt out of Google Analytics for Display Advertising or customize Google Display Network ads, you can visit the Google Ads Settings page. Please note that to the extent advertising technology is integrated into the Services, you may still receive ads even if you opt-out of tailored advertising. In that case, the ads will just not be tailored to your interests. Also, we do not control any of the above opt-out links and are not responsible for any choices you make using these mechanisms or the continued availability or accuracy of these mechanisms.

When accessing the Services from a mobile application you may also receive tailored in-application advertisements. Each operating system: iOS, Android and Windows Phone provides its own instructions on how to prevent the delivery of tailored in-application advertisements. You may review the support materials and/or the privacy settings for the respective operating systems in order to opt-out of tailored in-application advertisements. For any other devices and/or operating systems, please visit the privacy settings for the applicable device or operating system or contact the applicable platform operator.

17. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email:

18. Acceptance of This Policy

By downloading, installing, and using Get Direct, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our application.